Jean

I must say I was very impressed with the young plumber Phil and his service. He had apparently also done the work for my sister who highly recommended your services. I am not surprised, and will certainly recommend you to friends looking for a plumber in the future.

I am writing to thank you and commend you for outstanding service. My old hot water heater failed today. I called you, you asked clear questions so that you could help me, and you advised that a qualified person could attend the next day between 9 and 10 (not the more commonly encountered four hour band).

Could you pass on our thanks and regards to those installing our new gas heating system. It was a pleasure to have them in our house due to their efficiency, thorough cleanup and their friendly nature.